FrameShelf / Help centre

Let’s get you unstuck.

Questions about a design, a download or your account? Email FrameShelf with a little context so we can look into it.

Email FrameShelf

Use this general inbox for product questions, technical issues, privacy requests and business enquiries.

Opens your email app. If nothing opens, copy the address into your preferred email service. Your message is sent only when you send it there.

Template or download help Account or privacy request Billing or refund enquiry Business or licensing enquiry

A few details help.

The template name and page URL.
What you expected, and what happened instead.
Your device, browser and any visible error message.
For setup issues: the README step and command that failed.

Remove passwords, API keys, payment details and private client information from screenshots or logs before sending them.

For account requests, contact us from the email associated with your account when possible.

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Looking for a purchase?

Paid checkout is not open. Orbit and AFTERHOURS are free downloads. If you see a charge you believe relates to FrameShelf, email the merchant name and transaction reference, never your full card details. Read our refund policy.