FrameShelf / Help centre

Let’s get you unstuck.

Questions about a design, a download or your account? Email FrameShelf with a little context so we can look into it.

Email FrameShelf

Contact support for product, technical or account help. Choose a topic below to reach support, billing or partnerships.

support@getframeshelf.com

Choose a topic or open email options. Copy our address into any email service, or compose in Gmail. Nothing is sent from this page.

A few details help.

The template name and page URL.
What you expected, and what happened instead.
Your device, browser and any visible error message.
For setup issues: the README step and command that failed.

Remove passwords, API keys, payment details and private client information from screenshots or logs before sending them.

For account requests, contact us from the email associated with your account when possible.

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Looking for a purchase?

Paid plans are available through Dodo Payments. Check Account → Plans & billing for your access and expiry. Orbit, AFTERHOURS, CLEARLINE and PITLANE remain free downloads. If you see a charge you believe relates to FrameShelf, email the merchant name and transaction reference, never your full card details. Read our refund policy.